Booking policy
Confirmation
Bookings are confirmed via Zalo, WhatsApp or phone after we receive your request.
Deposit
30% deposit for groups of 10+, stays, wellness and events.
Changes/cancellation
Free up to 24 hours before the service time; later cancellations may forfeit the deposit.
Children
Children 1.0–1.4 m pay child rate; under 1.0 m enter free; seniors 60+ pay child rate.
Vouchers
Valid 60 days from purchase, not combinable with other offers, holiday surcharges may apply.